Where we ship
Bellamy ships across the United States, and to Canada.
Processing time
Orders are picked and packed within 1–2 business days. Orders placed on a weekend or a public holiday are packed the next business day. You will receive a dispatch email with tracking the moment your parcel leaves the warehouse.
Delivery estimates
United States: 2–5 business days standard, 1–2 business days express.
Canada: 5–10 business days standard, 3–5 business days express.
These are carrier estimates, not guarantees. Weather and peak periods can add time. The clock starts when the parcel is dispatched, not when the order is placed.
Shipping cost
Shipping is calculated at checkout based on your address and the size of your order. You see the exact amount before you pay. We never add a charge after checkout.
Orders to Canada
Canadian orders cross the border and may be subject to import duties or taxes collected by the carrier on delivery. These are set by the Canadian government, not by us, and are not included in the price you pay at checkout.
Tracking
Every order ships with tracking. If your tracking has not updated in five business days, email us and we will chase the carrier for you.
Lost or damaged parcels
If your parcel is confirmed lost in transit, or arrives damaged, we replace it at our cost. Email hello@bellamyhair.com with your order number, and a photograph if the box was damaged.
Wrong address
We ship to the address you enter at checkout. If you spot a mistake, email us within two hours of ordering and we will try to catch it before it is packed. Once a parcel has been dispatched to an incorrect address we cannot recover it.